CIP @ Sunway Hotel

Key Notes
Product Knowledge, KPI & KRA
To as PSS as main reference documents
Brain storming
Group presentation - Export Rep, Domestic Sales Coordinator, PC, Planner
From General Manager, Mr.KhorWK
Customer satisfaction = Quality + DOT + Service = Company profit
Last Quote - Changing the face can change nothing, but Facing the change can change everything.

7 steps to success

CIP @ Safira Country Club

Key Notes
Review KPI & KRA
Delivery On Time "DOT"
Group presentation on DOT action plan
J/S test
Activities - Scenario
From General Manager, Mr.KhorWK
Last Quote - Think and do

CIP @ Sunway Hotel

Key Notes
Review goals and commitments from Supervisor
Review production report
Introduction of KRA & KPI
Manufacturing Concept
From General Manager, Mr.KhorWK
Case study - Lean Manufacturing
Case study - Safety First
To understand - Sales & Marketing
Supervisory Development
Last Quote - Think - Analysis - Action - Review

Lean Flow

CIP @ Sunway Hotel

Key Notes
Standard Operating Procedure
OPPD01 - Production Planning Procedure
OPPD02 - Product Identification & Traceability Procedure
OPPD03 - Product Process Procedure
OPPD04 - Inspection Plan Procedure
WI - Automation
WI - Hard Cover
WI - Pre Hard Cover
Project presentation from Supervisor
Project presentation from Planner
Appraisal
Disciplinary action
From General Manager, Mr.KhorWK
To understand - Project Title
To continuously improve supervisory roles to increase productivity and quality
To increase productivity = 5S + Waste management + Responsibility
Last Quote - Change is the law of life, those who look only to the past or present are certain to miss the future. Our greatest weakness lies is giving up, the most certain way to success is always to try just one more time with confident.

A simple story