CIP @ Sunway Hotel

Key Notes
KPI & KRA - Target & Action Plan
Review KPI, KRA & Action Plan - PC, Planner, Logistic, QA & Engineering
From General Manager, Mr.KhorWK
To review the past CIP
Last Quote - Mistakes are painful when they happen, but years later collection of mistakes is called experience, which leads to success.

CIP @ Sunway Hotel

Key Notes
Product Knowledge, KPI & KRA
To as PSS as main reference documents
Brain storming
Group presentation - Export Rep, Domestic Sales Coordinator, PC, Planner
From General Manager, Mr.KhorWK
Customer satisfaction = Quality + DOT + Service = Company profit
Last Quote - Changing the face can change nothing, but Facing the change can change everything.

7 steps to success

CIP @ Safira Country Club

Key Notes
Review KPI & KRA
Delivery On Time "DOT"
Group presentation on DOT action plan
J/S test
Activities - Scenario
From General Manager, Mr.KhorWK
Last Quote - Think and do

CIP @ Sunway Hotel

Key Notes
Review goals and commitments from Supervisor
Review production report
Introduction of KRA & KPI
Manufacturing Concept
From General Manager, Mr.KhorWK
Case study - Lean Manufacturing
Case study - Safety First
To understand - Sales & Marketing
Supervisory Development
Last Quote - Think - Analysis - Action - Review

Lean Flow

CIP @ Sunway Hotel

Key Notes
Standard Operating Procedure
OPPD01 - Production Planning Procedure
OPPD02 - Product Identification & Traceability Procedure
OPPD03 - Product Process Procedure
OPPD04 - Inspection Plan Procedure
WI - Automation
WI - Hard Cover
WI - Pre Hard Cover
Project presentation from Supervisor
Project presentation from Planner
Appraisal
Disciplinary action
From General Manager, Mr.KhorWK
To understand - Project Title
To continuously improve supervisory roles to increase productivity and quality
To increase productivity = 5S + Waste management + Responsibility
Last Quote - Change is the law of life, those who look only to the past or present are certain to miss the future. Our greatest weakness lies is giving up, the most certain way to success is always to try just one more time with confident.

A simple story

Opening of Campap Superstore Sungai Petani

CIP @ Pearl View Hotel

Key Notes
Standard Operating Procedure
Production Planning Procedure
Product Identification & Traceability Procedure
Product Process Procedure
Inspection Plan Procedure
Handling, Receiving, Storage & Issuing Procedure
Purchasing Procedure
Competency, Awareness & Training
Internal Quality Audit Procedure
Corrective and Preventive Action Request Procedure
Analysis Of Data
From General Manager, Mr.KhorWK
To understand - Why SOP?
Last Quote - Success is not that difficult. It's mainly a matter of doing it, you're completely capable of doing whatever is necessary.

Why LEAN?

CIP @ Sungai Sedim (2 days 1 night)

From Factory Manager, Mr.Teoh

A vote of thanks to our GM, Mr Khor WK, who give his idea and endorsed the Continuous Improvement Programme (CIP). Let us make it happen and be comes a reality . Adopt it as one of Chee Wah culture. The very first Training will take place at Sg Sedim, Kulim, on 24/11 to 25/11.

Key notes
From Factory Manager, Mr.Teoh
Plan - Do - Check - Action
From General Manager, Mr.KhorWK
To understand -Where Are You?
To understand - The basic operation workflow
To understand - The basic visual management "VM"
Waste without VM is difficult to identify OUR PROBLEM ARE HIDDEN; or
No Waste = Efficiency = Sustainable Profit
What is Waste? 6+1
To understand - The basic 5S management
Last Quote - Be Good At Your Job


Team A
LimTH - Commitment, Involvement & Creativity
LimTH – Knowledge & Skill
Bros – Teamwork
LooWC – Customer satisfaction (on time delivery, good quality)
Hoe – Responsibility (no pushing problem around)
Sekaran – Dependent
San – Order quantity & Sample provided
Hai – Organisation Chart
Chun – Proper information (Doubt on reject, performance)
LimTH – Quality & Authorisation
Teik – Communication
Seng – Target
Sekaran – Analyst of reject and improvement
Huan – Proper training
Nazli – Maintenance
Kok Beng – Attendance

Team B
AngKH – Worker poor attendance
Ai Lin – Poor Quality
Jin – No good information
OoiJB – Long delivery time
Jin – Worker no responsibility
Mei Chen – Quality data did not disclose to worker
Low – Poor knowledge on worker
Huat – Poor problem solving skill
Ai Lin – Worker cant accept complain
OoiJB – Decision making not clear
Fong – No communication